Contact US

Contact Us

If you have any questions about your order, shipping, or our products, our support team is always here to help.

Customer Service Email
📩 support@whcool.net
Feel free to reach out anytime — we typically reply within one business day.

Customer Service Phone
📞 +86 189 2650 8932
For quick assistance regarding orders or product information.

Business Hours
🕘 Monday–Friday, 9:00 AM – 6:00 PM (PST)
Messages received outside business hours will be handled on the next working day.

Mailing Address
Shenzhen Whale Armor Technology Co., Ltd
807-2, 8th Floor, Tianyun Building,
Chongzhi Avenue, Wankecheng Community,
Bantian Street, Longgang District,
Shenzhen, Guangdong, 518000, CN

Response Time
We aim to respond to all customer inquiries within 24 hours on business days.